GrowLED “Premium Horticultural” Guarantee: Peace of mind for us, growers

Introduction

In the world of indoor cultivation, the reliability of your equipment is essential. At GrowLED, we understand the importance of an always-functional horticultural lamp for the well-being of your plants. This is why we present our “Horticultural Premium” guarantee – a promise of peace of mind for every grower.

The GrowLED difference

When it comes to warranties, not all are created equal. Some brands limit themselves to long and restrictive repairs. At GrowLED, we have selected partner brands offering exceptional after-sales service, or have given us the mandate to directly manage after-sales service to guarantee you a quick and efficient response.

The importance of warranty

Imagine: you opt for lighting with an extended warranty, but faced with a malfunction, your crop is plunged into darkness. With the standard warranty, the repair can take weeks, putting your plants at risk. With GrowLED's "Horticultural Premium" guarantee, in the event of failure, a new replacement is carried out, generally within 48 hours. Your plants remain in optimal light, without interruption.

Why choose the “Premium Horticultural” Guarantee?

  • Quick Response : New replacement in the event of failure, for resumption of cultivation without delay.
  • Assured Peace of Mind : Peace of mind knowing your investment is protected.
  • Priority Support : Direct access to our specialized technical support team.

Your questions

  • How do I activate my “Premium Horticultural” guarantee? A: Activation is done automatically with the purchase of eligible lighting on our site.

  • What exactly does this warranty cover? A: It covers any technical malfunction not resulting from misuse, with a new replacement of the defective part.

Conclusion

GrowLED's "Horticultural Premium" guarantee is more than insurance: it is a commitment to the success of your crop. Don't let a dysfunction jeopardize your passion. Opt for serenity with GrowLED.

1) After-sales service is provided Monday to Friday from 9 a.m. to 6 p.m. If a declaration is made on Friday at 5 p.m., it will be processed before Monday 5 p.m.

The warranty is only valid for LED horticultural lighting, it does not apply to consumables, fans, extractors, pots, etc.


Warranty Exclusion ARE NOT COVERED:
- Damage involving the liability of a third party or resulting from intentional or willful misconduct.
- Damage resulting from use of energy, use or installation not in compliance with the requirements of the
manufacturer or negligence.
- The replacement of accessories (such as: cables, power supplies) and all presentation parts that do not hinder the
proper operation of the device.
- Damage resulting from oxidation
- Damage resulting from commercial, industrial, artisanal or liberal use.
- Damage resulting from an external cause such as shock, fall, lightning, fire, water damage, storm
or vandalism.
- Material and immaterial damage resulting from the breakdown of the device (disorder of enjoyment, content of the
devices, etc.)